You, me and AI...
The role of Artificial Intelligence in counselling
Some people use artificial intelligence (AI), wellbeing apps or online chat tools to explore their thoughts and feelings or to seek emotional support between counselling sessions. These tools are independent of my practice and do not form part of the counselling service I provide.
Psychodynamic counselling is grounded in a consistent, confidential therapeutic relationship. Our work develops over time, allowing us to think together about your experiences, relationships, emotional patterns and aspects of yourself that may be difficult to recognise or put into words. An AI tool cannot offer the same human relationship, professional accountability or duty of care.
Although AI-generated responses can appear thoughtful and convincing, they may be inaccurate, misleading or unable to recognise when someone is at risk. Information entered into an AI service may also be stored, processed or used according to that provider’s privacy arrangements. This sits outside the confidentiality of our counselling work and is beyond my control.
I remain professionally responsible for the counselling I provide. My clinical decisions are informed by my training, experience, ongoing supervision, ethical responsibilities and professional judgement. Responsibility for your care is not transferred to an AI system.
If you use AI to explore personal or emotional matters, you are welcome to talk about this during our sessions. We can think together about what you find helpful, what may feel unhelpful, and the meaning this form of support may hold for you. You will not be judged or discouraged simply for using it.
AI tools are not an appropriate substitute for urgent or crisis support. If you believe that you may harm yourself or someone else, or you are in immediate danger, please call 999 (tel:999) or attend your nearest A&E department. For other urgent mental health support, contact your GP, NHS 111, your local NHS crisis service, or Samaritans free of charge on 116 123.